PBI Passenger Resources and Services

Many airlines require a facial covering at ticket counters, gates, in the jet bridges, and on the aircraft.  Please check with your airline for specific requirements.   For airline travel advisories, requirements, and contact information, CLICK HERE.

For your safety, PBI is closed from 11:00 pm to 3:30 am to give janitorial staff the opportunity to properly sanitize the terminal without interruption of the public. We offer complimentary parking for the first 20 minutes in Short Term parking and ask that greeters meet their guest's curbside. 

Per Executive Order 2020-004, Palm Beach County strongly urges anyone in public places to wear facial coverings as defined by the CDC.  This applies to all areas at Palm Beach International Airport.  

http://discover.pbcgov.org/PDF/COVID19/Emergency-0rder-Number-4.pdf

LOST AND FOUND:
Located on Level Two, Main Terminal.  To report a lost item, fill out the form here.  Office hours: 8:30 am-4:30 pm Monday-Friday.

CELL PHONE WAITING LOT:
Cell phone waiting lot located at the Southwest corner of Florida Mango and Belvedere Road, at the Travel Plaza.  The PBI Travel Plaza offers a cell phone waiting lot, 7-11, Dunkin Donuts (561-814-2166), Mobil gas, car wash, electric car charging stations and complimentary WI-FI.

PLEASE NOTE: A number of our concessions are temporarily closed or offering reduced services and hours. 

PARKING: 

Short Term: Short term parking is open and available for a reduced daily rate of $13.  If your vehicle was parked in short term prior to 3/25/2020, you will be charged the daily rate of $17 up to 3/25/2020 then $13 each day after.  

Premium: Premium parking is open. $30 per day. Outside Baggage Claim. $2.00 for the first 20 minutes, $1.00 each additional 20 minutes.

Economy: Economy parking is open. $7 per day. Economy parking shuttle service has been discontinued at this time.  This lot is on airport property and is a 5-minute walk to the terminal.  The Economy lot is credit card or SunPass payment only.  Vehicles can be left in Economy parking for up to 30 days.  If a longer time is needed, please call Parking at (561) 471-7459 to document the vehicle and avoid towing.

Long Term: Long term parking is closed.  If your vehicle is currently parked in long term parking, you will experience no problem exiting the lot. 

DINING: Rooney's, PBI MKT Kiosk (Concourse B), Sam Adams (Concourse B) and Blu Bar (Concourse C) are temporarily closed. Starbucks in Concourses B and C are to go only/no seating available. Many restaurants remain open, however with limited menu options. 

SHOPPING: Specialty retail stores PGA, Brighton, Brooks Brothers, and Palm Beach Expressions are temporarily closed. 

  • Main Terminal:  Oceanfront News: 8:00 am-6:00 pm

  • B Concourse: Coral Cove: 5:00 am to last B departure

  • B Concourse: Tropical News: Schedule varies based on flight schedules

  • C Concourse: Coral Cove: 5:00 am to last C departure

  • C Concourse: CNBC – First-morning flight to last C departure 

SERVICES: Delta Sky Club in Concourse C is temporarily closed.  PrimeClass Lounge in Concourse B is temporarily closed. All Earth Elements Spa is temporarily closed.  PBI putting green is temporarily closed.  Travel Ex Currency Exchange is operating on limited hours.

DINING:  Breakfast, Lunch, and Dinner Options (MAP):  *All open and closing times correspond with flight schedules.  Closing times subject to last departure.  

  • Concourse C:

    • PBI MKT:  Open: 30 minutes prior to first departure. Close: With last departure on C Concourse. *Limited menu

    • Starbucks: *Temporarily closed

    • Nick's Tomatoe Pie: 7:00 am-7:00 pm *Limited menu

    • Chili's Too: *To-go available

    • Blu2o: *Temporarily closed

    • Flagler Gourmet Express: *Temporarily closed

  • Concourse B:

    • Flagler Gourmet Market: *Temporarily closed

    • Starbucks: *Temporarily closed

    • Stinger Ray's: 7:00 am-7:00 pm *Limited menu

    • Burger King: Open: 30 minutes prior to first departure. Close: With last departure on B Concourse. 

    • Sam Adams Brewhouse: *Temporarily closed

    • PBI Market: *Temporarily closed

  • ​Main Terminal:

    • Starbucks: Open: 30 minutes prior to 1st departure. Close: Noon

    • Sam Snead's: *Temporarily closed

    • Rooney's Pub: *Temporarily closed

TRAVEL SERVICE CENTER
Located on Level Two in the Main Terminal:

  • Travel Ex Foreign Currency Exchange 

    • HOURS: 

      • Monday-Sunday 9:00 am-5:00 pm  

      • (561) 684-0321

  • Florida Lottery Tickets

  • Fax Services

  • Photocopy Services

  • Postage Stamp Machine

  • ATM's are located: Travel Service Center (Level Two), Ticketing (Level Three), Baggage Claim (Level One) and on Concourses B & C.

TSA PRE CHECK- Temporarily Closed
Office located on Level Two in the Main Terminal.  Hours Monday-Friday 8:00 am-4:30 pm. Closed 1:00 pm-1:30 pm for lunch.  

NURSING SUITES
Private suites for traveling mothers and families, located post-security on Concourse B just past the TSA Checkpoint and Concourse C, near gate C6.

ALL EARTH ELEMENTS SPA & SHOP- Temporarily Closed
Our full-service salon and Spa located on Level Two in the Main Terminal, offers seated massage, manicures and pedicures, and full hair services.  You will also find a beautiful selection of local handcrafted art and gifts, such as organic body mists, handmade jewelry, beachwear, and much more!  

PET RELIEF AREAS
Two pet relief areas can be found outside the secure area, on the East and West ends of the terminal, outdoors on Level One (Baggage Claim Level). Both areas are fenced, shaded, and provide a nice wood chip and grassy area for traveling pets to run, romp, and find relief before or after their flight. Complimentary waste bags are available. 

FREE WI-FI
Enjoy FREE Wi-Fi high-speed internet access throughout the entire airport and the cell phone waiting lot.

FREE CHARGING STATIONS
Complimentary charging stations located in Concourses B and C. 

PUTTING GREEN- Temporarily Closed
For $3.20, try for an Ace in our 9 hole putting green and keep your ball for nostalgia. Located next to Sam Snead's on Level Two, Main Terminal.

BAGGAGE CARTS
Self-service baggage carts may be rented in the Baggage Claim (Level One) and returned at locations curbside and in parking lots. $5.00 for rental; partial refund upon return to rental unit.

INFORMATION CENTER- Currently Closed
Located at Baggage Claim, Level One.  A wide range of information on arts, culture, events, and activities happening throughout Palm Beach County is available here.

PUBLIC TELEPHONES
A public telephone is available on each level of the terminal and in Concourses B and C.  Passengers may make free local calls and toll-free phone calls. 

HELP COURTESY PHONES
White telephones are located throughout the terminal building and parking garages. Callers are connected with the airport communications center where paging service is available within the terminal building.