PBI Passenger Resources and Services

PBI is committed to providing passengers, partners, and employees with a clean and safe environment. CLICK HERE to read PBI's COVID-19 Readiness Plan.

Per Emergency Order 2020-012, Palm Beach County requires the use of facial coverings while at PBI. Face coverings shall not be required for children under 2 years of age and persons with medical conditions that are not compatible with masks.

Emergency Order 2020-012: http://discover.pbcgov.org/PDF/COVID19/PBC-EO-12.pdf

Complimentary masks are available for passengers and guests at the main airport security office (level 2), airline ticket counters, and security checkpoints.

A mask or facial covering is required at ticket counters, gates, in the jet bridges, and most airlines require a mask or facial covering on the aircraft.  Please check with your airline for specific requirements.  For airline travel advisories, requirements, and contact information, CLICK HERE.

For your safety, PBI is closed from 11:00 pm to 3:30 am to give janitorial staff the opportunity to properly sanitize the terminal without interruption of the public. We offer complimentary parking for the first 20 minutes in Short Term parking and ask that greeters meet their guest's curbside. 

LOST AND FOUND:
Located on Level Two, Main Terminal.  To report a lost item, fill out the form here.  Office hours: 8:30 am-4:30 pm Monday-Friday.

CELL PHONE WAITING LOT:
Cell phone waiting lot located at the Southwest corner of Florida Mango and Belvedere Road, at the Travel Plaza.  The PBI Travel Plaza offers a cell phone waiting lot, 7-11, Dunkin Donuts (561-814-2166), Mobil gas, car wash, electric car charging stations, and complimentary WI-FI.

PLEASE NOTE: A number of our concessions are temporarily closed or offering reduced services and hours. 

PARKING: 

Short Term: Short term parking is open. $17 per day.

Premium: Premium parking is open. $30 per day. Outside Baggage Claim. $2.00 for the first 20 minutes, $1.00 each additional 20 minutes.

Economy: Economy parking is open. $7 per day. Economy parking shuttle service has been discontinued at this time.  This lot is on airport property and is a 5-minute walk to the terminal.  The Economy lot is credit card or SunPass payment only.  Vehicles can be left in Economy parking for up to 30 days.  If a longer time is needed, please call Parking at (561) 471-7459 to document the vehicle and avoid towing.

Long Term: Long term parking levels 1 and 2 are open. $13 per day.

DINING:  Breakfast, Lunch, and Dinner Options (MAP):  *All open and closing times correspond with flight schedules.  Some closing times are subject to the last departure.  

  • Concourse C:

    • PBI MKT:  Open: 30 minutes prior to first departure. Close: With last departure on C Concourse. *Limited menu

    • Starbucks: *Temporarily closed

    • Nick's Tomatoe Pie: 11:00 am - 7:00 pm or last departure. *Limited menu

    • Chili's Too: *To-go available

    • Blu2o: 11:00 am - last departure

    • Flagler Gourmet Express: *Temporarily closed

  • Concourse B:

    • Flagler Gourmet Market: *Temporarily closed

    • Starbucks: 5 am- 1:30 pm. *Limited menu

    • Stinger Ray's: 10:00 am - last departing flight. *Limited menu

    • Burger King: Open: 30 minutes prior to first departure. Close: With last departure on B Concourse. 

    • Sam Adams Brewhouse:10:00 am - 6:00 pm

    • PBI Market: *Temporarily closed

  • ​Main Terminal:

    • Starbucks: *Temporarily Closed

    • Sam Snead's: *Temporarily closed

    • Rooney's Pub: *Temporarily closed

SHOPPING: Specialty retail stores PGA, Brighton, Brooks Brothers, and Palm Beach Expressions are temporarily closed. 

  • Main Terminal:  Oceanfront News: 8:00 am-6:00 pm. Closed Tuesday, Wednesday, and Thursday.

  • B Concourse: Coral Cove: 5:00 am to last B departure

  • B Concourse: Tropical News: Schedule varies based on flight schedules

  • C Concourse: Coral Cove: 5:00 am to last C departure

  • C Concourse: CNBC – First-morning flight to last C departure

PPE is being sold in the following retail locations: Oceanfront News, Coral Cove News- Concourse B, Coral Cove News- Concourse C, and CNBC. (Limit 2 per customer and there are limited quantities on some items. Availability subject to change.)

  • Clorox Disinfectant Wipes

  • Nice N Clean Anti-Bacterial Wipes

  • 2 oz Hand Sanitizer

  • Single Pack 3-Ply Face Mask

  • 2-Pack K95 Face Mask

  • 3-Pack Reusable/Washable Face Mask (Cotton/Spandex)

  • 5-Pack Disposable 3-Ply Face Mask

  • 5-Pack Disposable Protective Gloves

  • 5-Pack Set of Disposable Headrest & Tray Table Cover

  • iFly Healthy Kit: Single Face Mask, antiseptic hand wipes, facial wipes, sleep mask, headrest cover, lip balm, and earplug set

  • UV-Clean Phone Sanitizer

SERVICES: Delta Sky Club in Concourse C is temporarily closed.  PrimeClass Lounge in Concourse B is temporarily closed. All Earth Elements Spa is temporarily closed.  PBI putting green is temporarily closed.  Travel Ex Currency Exchange is operating on limited hours.

TRAVEL SERVICE CENTER
Located on Level Two in the Main Terminal:

  • Travel Ex Foreign Currency Exchange 

    • HOURS: 

      • Monday-Sunday 9:00 am-5:00 pm  

      • (561) 684-0321

  • Florida Lottery Tickets

  • Fax Services

  • Photocopy Services

  • Postage Stamp Machine

  • ATM's are located: Travel Service Center (Level Two), Ticketing (Level Three), Baggage Claim (Level One) and on Concourses B & C.

TSA PRE CHECK-  Office located on Level Two in the Main Terminal.  Hours: Monday-Friday 8:00 am-4:00 pm. Closed 1:00 pm-1:30 pm for lunch.  

NURSING SUITES
Private suites for traveling mothers and families, located post-security on Concourse B just past the TSA Checkpoint and Concourse C, near gate C6.

ALL EARTH ELEMENTS SPA & SHOP- Temporarily Closed
Our full-service salon and Spa located on Level Two in the Main Terminal, offers seated massage, manicures and pedicures, and full hair services.  You will also find a beautiful selection of local handcrafted art and gifts, such as organic body mists, handmade jewelry, beachwear, and much more!  

PET RELIEF AREAS
Two pet relief areas can be found outside the secure area, on the East and West ends of the terminal, outdoors on Level One (Baggage Claim Level). Both areas are fenced, shaded, and provide a nice wood chip and grassy area for traveling pets to run, romp, and find relief before or after their flight. Complimentary waste bags are available. 

FREE WI-FI
Enjoy FREE Wi-Fi high-speed internet access throughout the entire airport and the cell phone waiting lot.

FREE CHARGING STATIONS
Complimentary charging stations located in Concourses B and C. 

PUTTING GREEN- Temporarily Closed
For $3.20, try for an Ace in our 9-hole putting green and keep your ball for nostalgia. Located next to Sam Snead's on Level Two, Main Terminal.

BAGGAGE CARTS
Self-service baggage carts may be rented in the Baggage Claim (Level One) and returned at locations curbside and in parking lots. $6.00 for rental; partial refund upon return to the rental unit.

INFORMATION CENTER- Currently Closed
Located at Baggage Claim, Level One.  A wide range of information on arts, culture, events, and activities happening throughout Palm Beach County is available here.

PUBLIC TELEPHONES
A public telephone is available on each level of the terminal and in Concourses B and C.  Passengers may make free local calls and toll-free phone calls. 

HELP COURTESY PHONES
White telephones are located throughout the terminal building and parking garages. Callers are connected with the airport communications center where paging service is available within the terminal building.

*Page updated 10/21/2020