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Located in the central part of the Main Terminal. Find online form here. … More
Find a fine range of designer products at one of our broad selection of shops. … more
Now you can enroll in TSA PreCheck at PBI! … For More Info

PBI Passenger Resources and Services


Located on Level Two, Main Terminal.  To report a lost item, fill out the form here.  Office hours 8:30am-4:30pm Monday-Friday.
  • Free Wi-Fi
Enjoy FREE Wi-Fi high speed internet access throughout the entire airport as you wait for your flight!
  • Free Charging Stations
Use our charging stations to keep connected.  Found in Concourses B and C. 
  • Cell Phone Waiting Lot
Cell Phone waiting lot located at the corner of Florida Mango and Belvedere Road.  
  • Pet Relief Areas
Two pet relief areas can be found outside the secure area, on the East and West ends of the terminal, outdoors on Level One (Baggage Claim Level). Both areas are fenced, shaded and provide a nice woodchip and grassy area for traveling pets to run, romp and find relief before or after their flight. Complimentary waste bags are available for convenience.
  • Breakfast, Lunch and Dinner Options (MAP):
  • Main Terminal:
    • Starbucks: 4:30am-7:00pm
    • Sam Snead's: 7:00am-7:00pm- Offering Breakfast, Lunch/Dinner menu
    • Rooney's Pub: 10:30am-7:00pm- Offering Lunch/Dinner menu
    • California Pizza Kitchen: 10:00am-7:00pm- Offering Lunch/Dinner menu
  • Concourse C:
    • Starbucks: 5:00am-7:00pm
    • Quiznos: 6:30am-7:00pm- Offering Breakfast items, Lunch/Dinner menu
    • Nick's Tomatoe Pie: 7:00am-7:00pm- Offering Breakfast items, Lunch/Dinner menu
    • Chili's Too: 10:00am-7:00pm- Offering Breakfast, Lunch/Dinner menu
  • Concourse B:
    • Starbucks: 5:00am-7:00pm
    • Nick's Tomatoe Pie: 7:00am-7:00pm- Offering Breakfast items, Lunch/Dinner menu
    • Burger King: 6:00am-7:00pm- Offering Breakfast, Lunch/Dinner menu 
Located on Level Two in the Main Terminal:
  • Travelex Currency Exchange Open Monday-Sunday 8:00am-6:00pm.  (561) 684-0321
  • Florida Lottery Tickets
  • Fax Services
  • Photocopy Services
  • Postage Stamp Machine
  • ATM's are located: Travel Service Center (Level Two), Ticketing (Level Three), Baggage Claim (Level One) and on Concourses B & C.
Office located on Level Two in the Main Terminal.  Hours Monday-Friday 7:30am-5:00pm.  Closed 12:30pm-1:00pm for lunch.  Saturday 9:00am-3:00pm.  Closed 12:00pm-12:30pm for lunch.
  • Private Nursing/Pumping Suites for Traveling Mothers
Private suites located in Concourse B, at gate B1 and Concourse C, at gate C1.  
  • Kid Friendly 
Climb and play in the play areas next to KidsZoo on Level Two in the Main Terminal.  In most of our News & Gift shops, unscented baby wipes, Huggies diapers, Children's Liquid Advitl and Children's Caritin are available for purchase. 
Our full service Salon and Spa located on Level Two in the Main Terminal, offers Swedish, Deep Tissue, Seated and Foot massage, manicures and pedicures.  You will also find a beautiful selection of jewelry, beachwear, readers and makeup.
Level Two in the Main Terminal, local art pieces are on display in The Gallery. Love what you see? The local art pieces on display are available for sale!  Use #PBILOVESART on Twitter and Facebook to connect with PBI and our local artists. 
    • Putting Green
    For $3.20, try for an Ace in our 8 hole putting green and keep your ball for nostalgia.  Located next to Sam Sneads on Level Two.
    • Baggage Carts
    Self-service baggage carts may be rented in the Baggage Claim (Level One) and returned at locations curbside and in parking lots. $5.00 for rental; partial refund upon return to rental unit.
    • Hotel & Transportation Reservation Centers and Arts/Culture Information
    Located at Baggage Claim, Level One, passengers may reach local hotels, motels, and transportation providers through direct phone lines. A wide range of information on arts, culture, events and activities happening throughout Palm Beach County is available here.
    • Free Local Calls
    A public telephone is available on each level of the terminal and in Concourses B and C.  Passengers may make free local calls and toll-free phone calls. 
    • Courtesy Telephones
    White telephones are located throughout the terminal building and parking garages. Callers are connected with the airport communications center where paging service is available within the terminal building.