PBI Passenger Resources and Services

The CDC recommends social distancing to stop the spread of germs.  Please keep six feet between others while waiting for your bag or gathering in any area of the airport.
Per the Florida Department of Health guidelines and Florida Governor DeSantis Executive Order 20-82, all travelers originating from outside the State of Florida in areas with substantial community spread are required to isolate for 14 days from the time of entry into the State of Florida or the duration of the traveler's presence in the state of Florida, whichever is shorter.

For more information, visit floridahealthcovid19.gov

For the latest Executive Orders, visit flgov.com/2020-executive-orders

For your safety, PBI will close from 11:00 pm to 3:30 am to give janitorial staff the opportunity to properly sanitize the terminal without interruption of the public. This nightly closure will begin on 3/21/2020 to facilitate this enhanced cleaning. There will be minimal impact on our passengers. We offer complimentary parking for the first 20 minutes in Short Term parking and ask that greeters meet their guest's curbside.  For airline travel advisories and contact information, CLICK HERE.

LOST AND FOUND:
Located on Level Two, Main Terminal.  To report a lost item, fill out the form here.  Office hours: 8:30 am-4:30 pm Monday-Friday.

CELL PHONE WAITING LOT:
Cell phone waiting lot located at the Southwest corner of Florida Mango and Belvedere Road, at the Travel Plaza.  The PBI Travel Plaza offers a cell phone waiting lot, 7-11, Dunkin Donuts (561-814-2166), Mobil gas, car wash, electric car charging stations and complimentary WI-FI.

PLEASE NOTE: A number of our concessions are temporarily closed or offering reduced services and hours. 

PARKING: 

Short Term: Short term parking is open and available for a reduced daily rate of $13.  If your vehicle was parked in short term prior to 3/25/2020, you will be charged the daily rate of $17 up to 3/25/2020 then $13 each day after.  

Premium: Premium parking is open. $30 per day. Outside Baggage Claim. $2.00 for the first 20 minutes, $1.00 each additional 20 minutes.

Economy: Economy parking is open. $7 per day. Economy parking shuttle service available from arrivals (baggage claim) level of the terminal to the economy lot.  No shuttle service to the terminal at this time.  This lot is on airport property and is a 5 minute walk to the terminal.  Economy lot is credit card or SunPass payment only.  Vehicles can be left in Economy parking for up to 30 days.  If a longer time is needed, please call Parking at (561) 471-7459 to document the vehicle and avoid towing.

Long Term: Long term parking is closed.  If your vehicle is currently parked in long term parking, you will experience no problem exiting the lot. 

DINING: Rooney's, PBI MKT Kiosk (Concourse B), Sam Adams (Concourse B) and Blu Bar (Concourse C) are temporarily closed. Starbucks in Concourses B and C are to go only/no seating available. Many restaurants remain open, however with limited menu options. 

SHOPPING: Specialty retail stores PGA, Brighton, Brooks Brothers, and Palm Beach Expressions are temporarily closed. 

SERVICES: Delta Sky Club is temporarily closed.  All Earth Elements Spa is temporarily closed.  PBI putting green is temporarily closed.  Travel Ex Currency Exchange is operating on limited hours.

DINING:  Breakfast, Lunch and Dinner Options (MAP):  *All open and closing times correspond with flight schedules.  Closing times subject to last departure.  

  • Concourse C:

    • PBI MKT:  7:00am- Last Concourse C departure. *Limited menu

    • Starbucks: 5:00am-12:00pm * No seating available

    • Nick's Tomatoe Pie: 7:00am-7:00pm *Limited menu

    • Chili's Too: *To-go available

    • Blu2o: *Temporarily closed

    • Flagler Gourmet Express: *Temporarily closed

  • Concourse B:

    • Flagler Gourmet Market: *Temporarily closed

    • Starbucks: 5:00am-12:00pm *No seating available

    • Stinger Ray's: 7:00am-7:00pm *Limited menu

    • Burger King: 7:00am-Last Concourse B departure. Breakfast/Lunch/Dinner 

    • Sam Adams Brewhouse: *Temporarily closed

    • PBI Market: *Temporarily closed

  • ​Main Terminal:

    • Starbucks: 5:00am-4:00pm

    • Sam Snead's: *Temporarily closed

    • Rooney's Pub: *Temporarily closed

TRAVEL SERVICE CENTER
Located on Level Two in the Main Terminal:

  • Travel Ex Foreign Currency Exchange 

    • HOURS: 

      • Monday-Sunday 9:00am-5:00pm  

      • (561) 684-0321

  • Florida Lottery Tickets

  • Fax Services

  • Photocopy Services

  • Postage Stamp Machine

  • ATM's are located: Travel Service Center (Level Two), Ticketing (Level Three), Baggage Claim (Level One) and on Concourses B & C.

TSA PRE CHECK
Office located on Level Two in the Main Terminal.  Hours Monday-Friday 8:00am-4:30pm. Closed 1:00pm-1:30pm for lunch.  

NURSING SUITES
Private suites for traveling mothers and families, located post-security on Concourse B just past the TSA Checkpoint and Concourse C, near gate C6.

ALL EARTH ELEMENTS SPA & SHOP
Our full service Salon and Spa located on Level Two in the Main Terminal, offers seated massage, manicures and pedicures and full hair services.  You will also find a beautiful selection of local handcrafted art and gifts, such as organic body mists, handmade jewelry, beachwear and much more!  

PET RELIEF AREAS
Two pet relief areas can be found outside the secure area, on the East and West ends of the terminal, outdoors on Level One (Baggage Claim Level). Both areas are fenced, shaded and provide a nice wood chip and grassy area for traveling pets to run, romp and find relief before or after their flight. Complimentary waste bags are available. 

FREE WI-FI
Enjoy FREE Wi-Fi high speed internet access throughout the entire airport and the cell phone waiting lot.

FREE CHARGING STATIONS
Complimentary charging stations located in Concourses B and C. 

PUTTING GREEN
For $3.20, try for an Ace in our 9 hole putting green and keep your ball for nostalgia. Located next to Sam Snead's on Level Two, Main Terminal.

BAGGAGE CARTS
Self-service baggage carts may be rented in the Baggage Claim (Level One) and returned at locations curbside and in parking lots. $5.00 for rental; partial refund upon return to rental unit.

INFORMATION CENTER
Located at Baggage Claim, Level One.  A wide range of information on arts, culture, events and activities happening throughout Palm Beach County is available here.

PUBLIC TELEPHONES
A public telephone is available on each level of the terminal and in Concourses B and C.  Passengers may make free local calls and toll-free phone calls. 

HELP COURTESY PHONES
White telephones are located throughout the terminal building and parking garages. Callers are connected with the airport communications center where paging service is available within the terminal building.