Travel Tips for a Smooth Experience
FAA
Federal law prohibits you from threatening or physically assaulting the crew on an aircraft. You could be subject to fines of up to $35K and imprisonment.
TSA
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Know the TSA rules on what you can bring to the airport. For more information, visit www.tsa.gov/travel/travel-tips.
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TSA Guidelines suggest travelers arrive at the airport plenty of time before departure time.
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A government-issued ID (federal, state or local) is required. Be prepared to show this ID at various locations, such as the ticket counter, TSA security checkpoint, and gate.
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Refer to the TSA permitted and prohibited items checklist: http://www.tsa.gov.
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Refrain from wrapping gifts in checked and carry-on baggage. The TSA may open all wrapped packages.
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Equipment used for screening checked baggage will damage your undeveloped film. Never place film in your checked baggage. Place film in your carry-on baggage or request a hand inspection.
If you would like to contact the TSA directly, call 866-289-9673 or visit their website at http://www.tsa.gov/.
PARKING
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Parking is available in the Premium, Short-Term and Long-Term Parking garages and the Economy Lot. Visit the Parking page for additional details.
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Vehicles are strictly prohibited from stopping or being unattended at curbside departure and arrival areas.
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Those travelers requiring assistance should contact their airline and advise the airline of their need in advance.
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Ensure your SunPass account is opted in for Airport Parking. The SunPass website is www.sunpass.com.
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Take a photo of where you park your vehicle (space, floor, elevator bank).
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Lock vehicle doors and close all windows.
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Avoid leaving valuables in your car. If you must, please make sure they are locked out of sight.
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Make sure to take your car keys with you.
GENERAL
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Check with your airline to see if there are any last-minute flight schedule adjustments.
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Always have your driver’s license or government-issued identification.
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Wait for arriving guests at the PBI Travel Plaza, in the cell phone waiting lot, located at 2050 Belvedere Road.
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After you go through the security checkpoint, double-check to make sure you have collected all of your items.
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Airport Lost and Found information is available at https://www.pbia.org/lost-and-found/.
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The airport closes from 11 p.m. to 3:30 a.m.
BAGGAGE
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On most airlines, carry-on bags are limited to one personal item, such as a purse or briefcase, and one bag (size to fit in the overhead bin or under the seat). Verify details with your airline.
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FAA regulations require that your name appear on all checked baggage.
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Carry medication, keys and valuables with you, not in checked luggage.
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To report lost and/or damaged luggage, take your claim check to the Airline Baggage Services office in Baggage Claim, Level 1.
TRAVELING WITH CHILDREN
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Children 2 years old and older require a ticket for travel. Contact your airline for specific information on their policies.
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If your child is traveling alone, alert the airline and provide the name, address and telephone number of the person meeting your child at the destination. A responsible adult must accompany the child until boarding. The responsible adult should remain at the airport, confirm the child's flight is in the air before leaving, and then monitor the flight's arrival at the destination. There are age restrictions on children traveling alone. Please check with your airline for specific information on their policies.