PBI Passenger Resources and Services
CELL PHONE WAITING LOT
Cell phone waiting lot located at the Southwest corner of Florida Mango and Belvedere Road, at the PBI Travel Plaza, 2050 Belvedere Road. The PBI Travel Plaza offers a cell phone waiting lot, 7-11, Dunkin Donuts (561-814-2166), Mobil gas, car wash, electric car charging stations, and complimentary Wi-Fi.
Located on Level Two, Main Terminal. To report a lost item, fill out the form found on the Lost & Found page. Office hours: 8:00am - 4:00pm Monday-Friday.
PARKING
For parking rates and additional details, visit the parking page.
Premium: Premium parking is open. $30 per day. Outside Baggage Claim. $2.00 for the first 20 minutes, $1.00 each additional 20 minutes.
Short Term: Short term parking is open. $17 per day.
Long Term: Long term parking levels 1 and 2 are open. $13 per day.
Economy: Economy parking is open. $7 per day. Economy parking shuttles now in service. Shuttle service is available 7 days a week. Saturday - Wednesday: 24 hours. Thursday - Friday: 3:00am - 1:30am. This lot is on airport property and is approximately a 15-minute walk to the terminal from bus stop 5. The economy lot is credit card or SunPass payment only. Vehicles can be left in economy parking for up to 30 days. If a longer time is needed, please call Parking at (561) 471-7459 to document the vehicle and avoid towing.
DINING & SHOPPING
All concessions open and closing times correspond with flight schedules. Some closing times are subject to the last departure. For current dining and shopping hours at PBI, please visit the restaurants and shopping page.
ESCAPE LOUNGE- The Centurion® Studio at PBI is open from 5:00am - 7:00pm. Visit the Escape Lounge website for more information.
TSA PRE CHECK- Office located on Level Two in the Main Terminal. Hours: Monday- Friday 8:00am - 4:30pm, closed 1:00pm -1:30pm. To schedule an appointment or for additional information, visit the TSA PRE CHECK website.
NURSING SUITES
Private suites for traveling parents and families, located post-security on Concourse B just past the TSA Checkpoint and Concourse C, near gate C6.
PET RELIEF AREAS
Two indoor pet relief areas can be found post-security in Concourse B (gate B1) and Concourse C (gate C1).
Outdoor pet relief areas can be found on the East and West ends of the terminal, outdoors on Level One (Baggage Claim). Both areas are fenced, shaded, and provide a grassy area for pets to run, romp, and find relief before or after their flight. Complimentary waste bags are available.
FREE Wi-Fi
Enjoy FREE Wi-Fi high-speed internet access throughout the entire airport and the cell phone waiting lot.
FREE DEVICE CHARGING STATIONS
Complimentary charging stations located in the Main Terminal, Concourse B, and Concourse C.
PUTTING GREEN
For $3.20, try for an Ace in our 9-hole putting green and keep your ball for nostalgia. Located next to Sam Snead's on Level Two, Main Terminal.
BAGGAGE CARTS
Self-service baggage carts may be rented in the Baggage Claim (Level One) and returned at locations curbside and in parking lots. $6.00 for rental; partial refund upon return to the rental unit.
PUBLIC TELEPHONES
A public telephone is available on each level of the terminal and in Concourses B and C. Passengers may make free local calls and toll-free phone calls.
HELP COURTESY PHONES
White telephones are located throughout the terminal building and parking garages. Callers are connected with the airport communications center where paging service is available within the terminal building.
HUMAN TRAFFICKING
Florida ranks third of all states in the country for incidents of human trafficking, and Palm Beach County ranks third of all counties in the state for calls to the National Human Trafficking Hotline.
Human trafficking cases in Palm Beach County include sex and labor trafficking involving both children and adults. If you are in immediate danger, contact 911. For immediate assistance, call the National Human Trafficking Hotline at 1-888-373-7888. The Hotline provides support, resources, and referrals for victims and survivors of human trafficking in the U.S. and U.S. territories.