PBI Passenger Resources and Services
CELL PHONE WAITING LOT
The cell phone waiting lot is located at the Southwest corner of Florida Mango and Belvedere Road, at the PBI Travel Plaza (2050 Belvedere Road). The PBI Travel Plaza offers a cell phone waiting lot, 7-11, Dunkin Donuts (561-814-2166), Mobil gas station, a car wash, electric car charging stations and complimentary Wi-Fi.
Located on Level 2 in the Main Terminal. Fill out the form on the Lost & Found page to report a lost item. Office hours are Monday through Friday, 8 a.m. to 4 p.m.
PARKING
For parking rates and additional details, visit the parking page.
Premium: Premium parking is open. $30 per day. Outside Baggage Claim. $2 for the first 20 minutes, $1 for each additional 20 minutes.
Short-Term: Short-term parking is open. $17 per day.
Long-Term: Long-term parking Levels 1 and 2 are open. $13 per day.
Economy: Economy parking is open. $7 per day. Shuttle service is available seven days a week. Saturday-Wednesday: available 24 hours. Thursday-Friday: 3 a.m.-1:30 a.m. This lot is on airport property and is approximately a 15-minute walk to the terminal from bus stop 5. The economy lot is credit card or SunPass payment only. Vehicles can be left in economy parking for up to 30 days. If additional time is needed, please call Parking at (561) 471-7459 to document the vehicle and avoid towing.
DINING & SHOPPING
All concessions open and closing times correspond with flight schedules. Some closing times are subject to the last departure. Please visit the restaurants and shopping page for current dining and shopping hours at PBI.
ESCAPE LOUNGE- The Centurion® Studio Partner at PBI is open from 5 a.m. to 7 p.m. Visit the Escape Lounge website for more information.
TSA PRECHECK®- The office is located on Level 2 in the Main Terminal. Hours are Monday through Friday, 8 a.m. to 4:30 p.m., and closed from 1 p.m. to 1:30 p.m. To schedule an appointment or for more information, visit the TSA PRECHECK® website.
NURSING SUITES
Private suites for traveling parents and families are located post-security on Concourse B, just past the TSA Checkpoint, and Concourse C, near gate C6.
PET RELIEF AREAS
Two indoor pet relief areas are available post-security in Concourse B (gate B1) and Concourse C (gate C1).
Outdoor pet relief areas can be found on the east and west ends of the terminal, and outdoors on Level 1 (Baggage Claim). Both areas are fenced, shaded and provide a grassy area for pets to run, romp, and find relief before or after their flight. Complimentary waste bags are available.
FREE Wi-Fi
Enjoy FREE Wi-Fi high-speed internet access throughout the airport and the cell phone waiting lot.
FREE DEVICE CHARGING STATIONS
Complimentary charging stations are located in the Main Terminal, Concourse B, and Concourse C.
PUTTING GREEN
Try for an ace in our 9-hole putting green and keep your ball for nostalgia. It is next to Sam Snead's on Level 2 in the Main Terminal.
BAGGAGE CARTS
Self-service baggage carts may be rented in the Baggage Claim (Level 1) and returned at locations curbside and in parking lots. $6 for rental; partial refund upon return to the rental unit.
PUBLIC TELEPHONES
A public telephone is available on each terminal level and in Concourses B and C. Passengers may make free local and toll-free phone calls.
HELP COURTESY PHONES
White telephones are located throughout the terminal building and parking garages. Callers are connected to the Airport Communications Center, where paging service is available within the terminal building.
HUMAN TRAFFICKING
Florida ranks third of all states in the country for incidents of human trafficking, and Palm Beach County ranks third of all counties in the state for calls to the National Human Trafficking Hotline.
Human trafficking cases in Palm Beach County include sex and labor trafficking involving both children and adults. If you are in immediate danger, contact 911. For immediate assistance, call the National Human Trafficking Hotline at 1-888-373-7888. The Hotline provides support, resources and referrals for victims and survivors of human trafficking in the U.S. and U.S. territories.
