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What to do if your item was left on a plane:
For items lost or left on an airplane, please contact your airline directly. Each airline is responsible for items found on its planes and items are not turned over to the airport Lost and Found office.
What to do if your item was lost during a TSA inspection of your checked bag:
If an item is lost during a TSA inspection of a checked bag, please contact TSA Customer Service: 866-289-9673. These items are not turned over to the airport Lost and Found office.
What to do if your item was lost while at PBI:
If you lost an item in the airport including the security checkpoints and economy shuttle buses, please complete the lost item claim form below.
How to collect found items?
On-site pickup: Properly identified items can be claimed during normal business hours, Monday through Friday, 8:30 a.m. - 4:30 p.m. We require picture ID at time of pick up. You may pre-arrange after-hours pick up. Representatives of the owners may pick up items with proper identification and verified permission of owners.
FedEx: We will ship items with an approved FedEx account number, or a FedEx shipping label via their website. We can prepare items for shipment Monday - Friday before 3:00 p.m.
U.S. Mail: We can return small items via U.S. Mail, if you forward a self-addressed and self-stamped mailing container to us. Other delivery companies: If you prefer shipment by a company other than those identified above, please arrange the shipment directly with your preferred company, and provide proper notification to the Department of Airports. When notified, we will prepare your item for shipment.
Please note: The Lost and Found Office only holds items 30 days from the date of receipt.